Three Top Tips to Retaining Your New Recruit
So, your great job advert has done its job and attracted great candidates; you’ve screened, shortlisted and interviewed, and hired your ideal candidate. Give yourself a pat on the back for a job well done and you don’t need to worry about it anymore, right?
Sorry, you’re not in the clear just yet!
Did you know that 34% of new hires leave a job within the first 90 days?*
That’s the bad news. The good news is that the top three reasons the new hires gave for leaving in the first three months can be avoided with a great onboarding process.
Problem: Performance and Role – 33%
According to Jobvite’s survey, 43% of new employees say that their day-to-day role wasn’t what they expected based on the hiring process. This could be because the interview process was vague, the candidate didn’t ask the right questions, or the role was not explained clearly enough to the candidate – or a combination of all of these.
Solution: Be clear about the role, provide a PD and make sure they ask questions
Make sure you clearly discuss the role and responsibilities during the interview stage. It is important to have more than one interview so the candidate can ask any questions that they might not have thought of in the initial interview. Even better, have the candidate sit with an employee on the floor to see the role in action – that will give a much better representation of the role than spending the entire time in a boardroom setting.
Problem: Work Relationships – 28%
Yes, everyone is busy with their own work and routines, but a friendly smile, helpful advice or an office coffee buddy can make all the difference. Starting a new job can be very daunting, and feeling like an outsider could lead your new employee to seek out friendlier pastures.
Solution: Make them feel like part of the team!
Make sure the existing team is ready to welcome your new hire. On day one, complete an office tour, hold a meet and greet with their new colleagues, and better yet, pair them up with a buddy for a couple of weeks so they have someone to go to if need be.
Problem: General Stress – 10%
Starting a new job can be tough. Combine a whole lot of new information with being anxious about failure, and not having a clear idea of goals and expectations, and you’ve got a recipe for stress!
If your new employee is worried about making a good impression, and not appearing to need a lot of “hand-holding”, they may put themselves in the uncomfortable position of suffering in silence, which is never a great feeling!
Solution: Have regular check-ins
Sit down together regularly to discuss progress and provide direction. Check-ins should be held at the one-week, 30-day, 60-day, and 90-day milestones. Make sure that they are receiving feedback, as well as encouraging them to give honest feedback about how they are feeling in their role.
A good option would be to pair them up with an “orientation buddy” who they can meet up with and go to for advice. Someone who does not work directly with the employee and is the same level of seniority would be a good choice.
Taking these steps will make your new hire feel like a valued member of the team in no time, and it will be much more likely that they’ll stay with your organisation for the long haul.
* Jobvite’s 2018 “Job Seeker Nation” survey